Setting Up SMS Review Requests

Getting SMS review requests running takes about ten minutes.

Step 1: Enable SMS (Pro or Multi-Location)

Go to Settings → Features and toggle SMS Review Requests on. Starter members won't see this option.

Step 2: Set your quiet hours

Revora never sends SMS outside your window. The default is 9am–8pm local time, with no Sunday or holiday sends. Adjust it in Settings → SMS Quiet Hours.

Step 3: Load a customer list (optional)

To request reviews from existing customers:

1. Export their phone numbers from your CRM or scheduling tool
2. Upload the CSV in Review Requests → Import Customers
3. Revora validates the numbers and queues the sends

Or skip this and let customers opt in organically through your QR code.

Step 4: Start a campaign

Go to Review Requests → Send Campaign and pick your audience. Revora handles the timing.

Monitor your volume

Your SMS usage is shown in Billing → Usage. We'll email you as you approach your monthly cap.